Client Recommendations

Dear Shmuel,
Just a note to say thank you for all you did for us on our day tour of Herodion and the Israel Museum. It has given us so many wonderful memories. Next time we come on holiday we hope Jericho will be available. Please put our comment on your web site that the tour was excellent, full of very interesting information, you led it at our pace (we are both pensioners) and we learned so much about Herod the Great during the day. You are truly an expert in all things Herod. The personal attention to our needs and the warm friendship made the day so memorable. Oh! and by the way the day was great value for money.
Many thanks, Ray and Beryl Briddon, UK

I was introduced to Ferrill Jenkins via the Internet but just met him for the first time. I took him and his friend Dan, both photographers, to Mar Elias, Kathisma church and Herodium. He blogged about it at http://ferrelljenkins.wordpress.com/2013/04/26/a-morning-with-shmuel-browns/

We just returned to the USA after our 9 day tour of Israel. I will do what I can to promote your ancient, friendly and safe country. It was a trip of a lifetime which we will never forget.
   Thanks for all your help, especially the in-depth excursions to Herodium, Jericho, exploring the Qumran caves, the tombs at Ketef Hinom and your lesson in ancient Hebrew. I was so excited I bought the Rosetta Stone Hebrew edition.
   Thanks too for the references and for just being the personable, approachable, kind and knowledgeable person you are. We felt so at ease with you. I’ll be back next year, God willing, with my wife and a priest friend. We will look you up!
   My congratulations on your new granddaughter. May she inherit her Grandpa’s love of history.
  Go well, stay well, my friend.
Bill Bennett, ME

I guided a couple who came to Israel on a cruise ship for a private day tour of Jerusalem and Bethlehem.
Thank you so much for your email with the details of our tour itinerary, it will help no end in labeling my photos. I was expecting Jerusalem to be the highlight of the whole trip and it was. Your personal tour made the day and we will highly recommend you to anyone who needs a guide. We spoke to a person on the ship who had taken the cruise tour and was very dissatisfied due to the large crowds and inability to move about or to see properly, which only emphasized how lucky we were to have you guide us.
Pete and Milli

I guided two people, one a young woman who is a jazz singer living in NYC and she sang a hymn in the Church of Santa Anna – now that was a treat.
“Thank YOU for such a wonderful morning in Jerusalem.  Your tour was one of my favorite experiences on my trip, and I take your lessons with me into the world, eager to share them with everyone I meet.  Keep up the fabulous work – I have been describing you as a must-do to anyone traveling to the Holy Land.”
Kat Gang, NYC

I guided a couple and her 70-year-old mother focussing mostly on Christian sites in the Old City.

“… a very professional and dedicated guide – Shmuel was super – he went above and beyond what was expected and left us with one of the most beautiful days of memories of our trip – He was patient and kind and incredibly knowledgeable!Again, an exceptional guide who I highly recommend!!!” (posted on TripAdvisor)

We presented Shmuel with a number of challenges and he far exceeded our expectations. We asked Shmuel to take us through the Old City during chol hamoed Pesach – in itself a challenge. We were an eclectic group of people to guide – Italians, Israelis, and Americans, both Christians and Jews. There was no language spoken by the entire group so a lot of simultaneous translation occurred.  At the last minute, we both added to the itinerary and added two additional people.  None of this was a problem.  In fact, Shmuel seemed very happy to accommodate our request.  Everyone was very impressed by his knowledge, patience, caring, and sense of humor.  I was also very impressed by his work ethic. We met him at 10:00 and he left us at 6:00 only after ensuring we indeed had our kotel tunnel tickets.  It made a huge difference to our Jerusalem experience and I can’t stress enough how much a knowledgeable guide adds even if you have visited the Old City and think you know it. We had a wonderful experience.  
Thank you Shmuel!  
KBishburg, US

I guided a father and his 22-year-old son, both engineers. It’s not the first time I’ve had a client who has a Nikon digital SLR and iPhone but this is the first time a client is blogging about the tour. Check it out here.

I guided 2 families, 4 parents and 5 children (Emily, Olivia, Marcy, Courtnie and Tyler), and Bernie blogged about our time together at http://keepingupwiththemounts.blogspot.com/2011/11/shmuel-browns-jerusalem-tour-guide.html
… we highly recommend Shmuel as a guide.  He is extremely knowledgeable about the history, architecture, and the archaeological sites in Jerusalem and the surrounding areas.  He is religiously unbiased in his presentation and politically neutral in his presentation of Israeli/Palestinian relations (and we really pushed him on the issue a few times.)  He made sure we had a balanced itinerary with plenty to keep the kids entertained and the adults educated and a good mix of natural and historic sites.  He went beyond the call of duty with long hours, helping with taxi arrangements, recommending restaurants (and pubs) and being flexible with our big group (which included sometimes cranky kids).  He has a good heart, an intellectual mind, and a lot of energy!

I guided an extended family of 8 (both sets of grandparents, parents and children, 11 and 13) for 5 days.
“A million thanks for being a great guide. Your high energy but mellow demeanor was perfect for our group and your deep historical knowledge kept it all interesting and in context for us.”

I guided a mother and her 16-year-old son on their first trip to Israel.
“Thank you for helping to make our trip to Israel so memorable!
Without your vast grasp of the beautiful land of Israel and Jerusalem we would have been lost…
Thanks for your great service. Take care and good luck with your guiding.”

I guided a couple who were interested in archaeology and specifically Herod’s palace/fortress at Herodium.
“The tour of Herodium was awe-inspiring, largely because of Shmuel Browns, our guide. He is highly knowledgeable, and comes equipped with graphic documentation that fills the gaps of what one sees. He gave us a taste of the detective work of archaeologists. Further, Shmuel is very professional and a real “mensch”.”

I guided a Christian couple interested in archaeology and Israel.
“Mr. Browns was a 6 star guide. His knowledge of his subject was encyclopedic and made our visit to the site come alive. We will heartily recommend him to anyone we know who may be planning a visit to the Holy Land in the future!”

I guided a couple who were visiting their daughter who is studying International Medicine here.
“We are back in the US with lots of wonderful memories from our time in Israel. We want to thank you for being our guide in Jerusalem. You well earned your fee and we are grateful… Know that your skills as a guide are recognized and deeply appreciated.

I guided a father and his 2 grown daughters around Herodium, visiting for a family bat mitzvah.
… my thoughts often drift back to that memorable afternoon with you and my kids at Herodium. I appreciate the time that you took and the knowledge that you shared.”

I guided a couple and his older parents (the father used a walker or wheelchair for longer distances). We drove from Tel Aviv through the Negev down to Sde Boker.
“We really enjoyed the day we spent with you, and now that I have digested all that we accomplished that day, I am even more pleased! Thanks for the update on the argan nut. Your pictures of Nahal Zin in today’s Arutz Sheva are beautiful!”

I’ve been with ToursByLocals, a site designed to connect travelers with excellent, local guides for 7 years and have guided more than 100 clients for them.
I am registered on the Viator, local expert guides website.

I’m one of eight guides recommended by Frommer’s Jerusalem Day by Day guidebook (see page 21).
 

One thought on “Client Recommendations

  1. Dick and Alice Tataryn

    Dear Shmuel. We write to tell you what a wonderful guide you are, with so much knowledge in so many areas. You gave of yourself in true professionalism and were attentive to our interests and more. You were so genuine, friendly that we felt you became part of our family by the end of our two weeks. We were sorry to say goodbye and hope we meet again. You indeed left part of yourself with us. Thank you for a superb, learning experience done in your special way. Your knowledge so freely given was indeed appreciated.
    God Bless and a big thanks from Dick and I. We will and have given your name to our friends interested in a tour of Israel.

    Reply

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